This is merely a request that, when having things that need to be submitted with a ticket for support, we are informed of such here as early as possible (and with a "Please submit a ticket for this issue").

This is in response to closing a thread with one reply after 3 days which instead said "If you made a ticket, you will hear back from us that way."

I am making this request because having a response on here in a shorter time, especially with a very time limited event, is important... and because the requested response is MUCH better customer service than the existing response (which could be interpreted by somebody who is upset to be saying that they are 'SOL' if they have not already put in a ticket.)

Thank you for your consideration!