COMMUNITY - FORUMS - TECHNICAL SUPPORT
Change of Email

I changed the email on an account and now I am not able to log into it. What can I do?


3/7/2020 2:56:32 PM #1

Posted By St3p0nme at

I changed the email on an account and now I am not able to log into it. What can I do?

Email support at

[email protected]

Tell them your issue, give as much relevant info as you can and it will open a support ticket for you and SbS will help you out from there.

Respond times are about 72 hours on holidays and weekends, buy they are pretty good about getting stuff like this fixed.


3/7/2020 3:37:17 PM #2

Did you go through the process of verifying the email address changes on the original email followed by on the new email address?