24 December

Settlers of Elyria Update

By AshKain

Greetings and Salutations Elyrians,

I wanted to take a couple minutes to address Settlers of Elyria, to thank you for your continued patience, and to bring you all in on our plan moving forward.

First, let me address what we are doing right now. Presently we are working on bringing the Domains portal back online. However, Settlers of Elyria will be suspended, meaning purchasing will be disabled, along with the flash sales and progressive discount, but you'll be able to view the current prices and ownership.

Second, we are working to resolve the issues we uncovered, as well as build new unit tests to find any other bugs we might have missed or introduced. Yet, with just hours before the holidays there is insufficient time for us to do the necessary work in a way that respects the team's need for time off, and you, our community's, time during the holidays. This means we won’t be putting this plan into action until after the break. This means you'll be getting an update on our current status and progress after the new year.

Third, once we have addressed the root cause of the issues, and not the symptoms, we’ll be announcing a date for our relaunch of the event. We’re listening to your feedback and want to provide you - our incredible, passionate, dedicated community - ample notice.

Finally, let me take a moment to talk about what all this means for the event. While we are suspending the event in full, we won't be rolling back any successful sales for those players that managed to make a claim. When the event resumes, NPC claims will be reset, there will be new Flash Sales, and progressive discount prices will begin counting down at -3%.

From everyone here, I just want to wish you all a happy and safe holiday. We hope you get a chance to spend some quality time with your friends and loved ones. And at the risk of sounding like a broken record, thank you guys for your support. Having you cheering us on is what keeps us going every day, no joke.

It’s been an interesting first week on the job.